Product Overview
Growth can create many frustrating challenges. You’re faced with demands for increased operational efficiencies through effective lobby management, application processing, or Symitar system task automation. Meanwhile, members are becoming more sophisticated and demanding enhanced online services such as real-time account alerts and online transaction processing.
Trust Data has experienced these changes, developed solutions and refined them through first-hand experience. Whether you’re looking for a simple Symitar RepGen, a complex integration solution, or a turn-key email notification system, we can provide you with proven, off-the-shelf solutions that benefit both you and your members.
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ORBE: eAlerts!
ORBE: eAlerts! is a hosted Email Notification System that provides members with real-time notification, via email, as important account events occur. When integrated into your existing online banking site, this cutting-edge solution reduces call center demand, accelerates fraud detection and provides a competitive advantage.
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ORBE: Job File Scheduler™
Automate Tasks, Increase Productivity. ORBE: Job File Scheduler™ is a fully-functional hosted automation program that minimizes redundant daily tasks and frees the IT department to work on more pressing issues. This integrated management tool enables the scheduling, tracking and reporting of automated tasks such as backup, processing and maintenance.
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eAlerts! 2010
eAlerts! Email Notification System provides members with real-time notification, via email, as important account events occur. When integrated into your existing online banking site, this cutting-edge solution reduces call center demand, accelerates fraud detection and provides a competitive advantage.
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Job File Scheduler™ 2010
Automate Tasks, Increase Productivity. Job File Scheduler™ is a fully-functional automation program that minimizes redundant daily tasks and frees the IT department to work on more pressing issues. This integrated management tool enables the scheduling, tracking and reporting of automated tasks such as backup, processing and maintenance.
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ORBE: Xperience™
Xperience™ is an online Survey, Polling, Assessment, Training and Testing System allowing for survey invitations and codes to be printed directly on teller receipts and member letters. The easy-to-use interface allows you to see survey results instantly, at the click of a button, without the time loss or data input that is required with printed surveys. Each survey is fully customizable and can be traced back to an individual transaction.
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Multi-Factor Authentication
Multi-Factor Authentication is a flexible secondary authentication system for Symitar's MCW. Multi-Factor authentication works directly with the Symitar database so it can work with multiple preference records on a single account without any changes. Multi-Factor Authentication also works directly off of the MCW server so there is no additional hardware necessary and you don't have to export your member data.
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MCW Auto Sign Up™
MCW Auto Sign Up™ is a custom set of scripts that will allow your members to sign themselves up to use MCW, reset their locked account and maintain their access codes.
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Indirect Connect™
Indirect Connect™ can streamline your indirect lending department by eliminating unnecessary data entry. It completely integrates with Epysis for Windows.
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MCW Stats™
MCW Stats™ is a web based statistical reporting system for Episys' Net Teller Member Connect Web. MCW Stats logs each hit to MCW and creates reports on a nightly basis.
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Wire Tracking
Simplify the internal processing of wires with Wire Tracking. Wire Tracking not only streamlines the internal wire transfer creation, tracking, and processing procedure, but also allows for searching through and viewing transmitted wires.
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